Originally Posted by
djp98374
The change fees is a trade off.
Unless you are purchasing Anytime or higher fares you cant move your flight on the same day. There is no same day change process.
If you need to change flights at the last minute it may be more expensive on Southwest than United. It may be cheapr to book a new flight on united and then cancel southwest and bank it as future credit
There IS same day change process: if your flight is delayed by more than 15 minutes, you can get on any earlier flight FREE. As a frequent (afternoon) MDW flyer, I did it many times. Even more: as I have just noticed, you will get points based on your NEW (last minutes, expensive) ticket you have never paid for. The silver line of delays :-)
No, this is not excuse for the delays, but was a nice surprise for me.