Originally Posted by
Sup3r52man
Follow up to Miles not reporting:
Just spoke with Citi Advantage Desk Supervisor after waiting for a call back. I was informed that the known issue with miles not reporting is when "like brand cards" are linked to an AAdvantage account.. The systems registers it as a duplicate when the request is sent and discards it. They have to then send a request to their IT department to have the card manually applied to the AAdvantage number. So if you already had a Mastercard this could be a legit cause to the problem. Let me know how many of you who already had an MC on your account has their 1st statement show as: Miles Report to AA: 0.
I have a business AA MC, and my first statement with the Executive card had the miles reported and posted in my AAdvantage account properly. My first statement had no bonus miles posted because I have not completed the spend. I am not sure if it's relevant to the known issue.