FlyerTalk Forums - View Single Post - AA Citi card miles not transferred to AAdvantage accounts [Consolidated]
Old Mar 10, 2014, 12:13 pm
  #9  
Sup3r52man
 
Join Date: Feb 2014
Posts: 123
Follow up to Miles not reporting:

Just spoke with Citi Advantage Desk Supervisor after waiting for a call back. I was informed that the known issue with miles not reporting is when "like brand cards" are linked to an AAdvantage account.. The systems registers it as a duplicate when the request is sent and discards it. They have to then send a request to their IT department to have the card manually applied to the AAdvantage number. So if you already had a Mastercard this could be a legit cause to the problem. Let me know how many of you who already had an MC on your account has their 1st statement show as: Miles Report to AA: 0.
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