LOL (FYI - that's directed at Marriott, not you). I'm sorry that email address didn't work. Try PMing Marriott Concierge, although that may be fruitless too, as we haven't heard from them in months.

Between Marriott's indifference to the FT community and an IT department that thinks more clicks are better, pretty web pages are what matters, and can't program basic functionality in their web site, and come up lacking with regard to testing "enhancements" prior to web site upgrades it is no wonder that the email address they provided doesn't work. An undeliverable address seems to hint at Marriott just not giving a hoot about customer concerns of this nature. JMHO

Perhaps someone else with Marriott connections could be helpful and provide a more current email address where one can hope to get concerns of this nature addressed.