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Old Mar 6, 2014 | 11:35 am
  #222  
tummytank
 
Join Date: Feb 2005
Location: GLA
Programs: EK Blue :-( BAEC
Posts: 82
Originally Posted by trotski
Just for information, I got downgraded on the DXB LGW leg of a BKK to LGW flight last month due to an equipment change. I filled in the online form to claim a refund and have received a refund of 75% of the pro-rata cost of the downgraded leg. I have to say I am happy with this outcome as I am not expecting to be compensated for any legs where I traveled in the class that I paid for.

Trotski
Trotski,

Can you advise as to how far in advance the downgrade occurred that you were notified?
Did you fill in form after your flight?
Last edited by tummytank; Mar 6, 2014 at 11:35 am Reason: adding info
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