Originally Posted by
tummytank
We got the dreaded email last night from Expedia informing us of the Change of class from 1 st to Business on the 1st of 4 legs only. Outbound GLA to DXB 20th March. Expedia asking me to confirm changes. Should I call Emirates first and having read all the relevant threads what should I expect to be offered as it all seems random? Any advice would be gratefully received. Had a feeling this would happen as yesterday when I logged in to MMB we were still the only 2 passengers in F. Tad disappointed to say the least
So today I call Expedia as they want me to accept the changes. Agent puts me on hold calls emirates and to cut a long story short if I want to change to the later flight or day before I can (no actually I can't) they will adjust without cost or I can fill online form for refund.
I go to Emirates website and look at said form. It looks to me for full refund, totally not what I want so call Emirates. Pleasant guy puts me on hold for ages then says I am not entitled to a partial refund and I can change flight as stated above. I explained that I can't, he said because it's more than 48 hrs before the flight I am not entitled to partial refund.
I am not looking for lots of money just 25% of the fare difference in the change of class to my booking which I reckon is £250 as the flight was approx £1000 more to go F than J.
Was thinking of speaking to Emirates ticketing staff at Glasgow airport after check-in and then doing partial refund on return from holiday and then if unsuccessful doing the usual emails and letters???