Originally Posted by
trotski
Just for information, I got downgraded on the DXB LGW leg of a BKK to LGW flight last month due to an equipment change. I filled in the online form to claim a refund and have received a refund of 75% of the pro-rata cost of the downgraded leg. I have to say I am happy with this outcome as I am not expecting to be compensated for any legs where I traveled in the class that I paid for.
This is interesting as it is one of the areas of EU261 which has never been tested.
The regulation is worded, and interpreted by many, as compensation should be 75% of the total ticket price.
Others think that 75% of the affected leg, as you have been offered, is what the regulation gives you.
Do you know how they calculated the pro-rata portion?