Originally Posted by
Dave Noble
That the local office has no authority from Dubai to help at the moment, a successful claim in court will override this. I would not be too surprised if EK changes its offer once it sees you are serious in proceeding
I did send a email saying that I have talked to my laywer and a prosecutor I know and that we will take this to court. I sad that this is unacceptable to treat a paying first class passenger like this.
I also in the same email still claimed the 75% refund of the tickerprice. The answer i got was this:
I regret that you remain disappointed with our response.
Mr Sjoeberg, we believe that we have treated this matter with due care and concern and responded to you in a professional and empathetic manner.
Whilst we regret that you remain unhappy with our response, we have nothing further to add other than to thank you for writing to us.
They just show me a big finger in the face, WE DECIDE, you Listen!