Originally Posted by
JVPhoto
I'll be traveling on my first award tickets soon. Booked through UA.com with my MP miles …if something comes up during travel (weather, any issue that needs to rebooked) do I go through the operating airline (NH/OZ) or should I call the 1K desk?
If there are irrops on a current flight, it is the operating carriers responsibility to re-accommodate you. Doesn't matter that you are on award ticket.
If you are trying to be proactive and want to make changes prior to start of travel, that needs to be done with the 1k Desk.