Originally Posted by noah

We reached an agreement. They're going to refund my charge minus $296, and instead treat it as a mileage upgrade for 20K miles .

While I could have pushed to only pay $296, in the end I did end up flying in First on Lufthansa FRA-SEA for what was originally an economy ticket on United (as a result of the weather waiver) so I felt that this was a fair resolution.