Originally Posted by
Gajan
I have received the following message from the Quality Observer Team with the request to share it on Flyertalk:
It would appear that AF/KLM is keeping an eye on this thread so please feel free to post any comments should you require so after receiving the above information.
Best, Gajan
Good that they checked and good that they reacted. I would like to think that our AF friends were as shocked by what they read as we were. Let us hope they clarify with their sub-contractor and get an amendment to the T&C volunteers have to sign up to.