FlyerTalk Forums - View Single Post - Posting times much longer than normal
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Old Feb 15, 2014 | 2:21 pm
  #9  
garkster
 
Join Date: Sep 2008
Location: AUS after 40+ SFO/OAK
Programs: UA MM (recovering former 1K), Marriott Titanium Lifetime
Posts: 550
Originally Posted by UnderEst
Aren't the points posted specifically by the property systems? The reason I say that is because I've had an issue where my points didn't post at the Guam Marriott after 18 days had passed. I submitted a 'Missing Stay Form' and then Marriott customer service called me the next day. They informed me that they called the property to verify that my bill had been closed out. They also informed me that if the points hadn't posted within 5 business days, they'd manually add them.

Generally, my points post within 3-5 days of checkout. However, in some smaller cities, I've had them post the next day.
Yes, my experience is that the variability in posting time is solely due to how on-the-ball the property is. Since I stay at the same place a lot, I've noticed that from time to time there's an extra day or two. OTOH, once the hotel transaction is posted, the Marriott side (MegaBonus, etc.) seems to post immediately.
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