FlyerTalk Forums - View Single Post - UA could take a page from DL's play book.
Old Feb 9, 2014, 4:04 pm
  #9  
nova08
 
Join Date: May 2009
Location: PHL
Posts: 2,842
Originally Posted by 1P
A week ago on IAD-LHR in biz, the (excellent) Purser taking meal orders said "Oh, I see you're a 1K. Welcome back! We appreciate your business."
While flying in F or BF I expect a greeting like that and have received it before. Though I expect the same greeting/treatment (at least relative to Y) if I were sitting in row 40 on the same flight, my guess is the latter happens far less.
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