FlyerTalk Forums - View Single Post - Impressive Impressions with the "New American"
Thread: Impressive Impressions with the "New American"
View Single Post
Old Feb 8, 2014, 12:31 am
  #7  
UrbaneGent
 
Join Date: Jul 2004
Location: Chicago USA
Programs: *A Junkie, SQ PPS, Skywards Gold, 2 Million Mile Flyer;*wood LT Plat, BA MM
Posts: 1,762
Originally Posted by flight62
Lessons learned from past mistakes. We are working hard for all of you.
Lessons learned from OTHER'S past mistakes. If AA can get this right, they will become a first-class airline - what new United should have become. So far someone at the top is listening and it's quite impressive. I hope it continues.

The customer. The customer. The customer.
UrbaneGent is offline  
Reply