Originally Posted by
BoeingBoy
Glad to hear. It may not hurt that you were flying on the east coast, where many employees have been through 4 mergers plus the beginnings of this one in the last decade plus so change has almost become the norm.
Jim
It also helps that there isn't (at least visible to the customer anyway) squabbling between sAA and sUS workers. UA still has the problem. Nothing like starting off a TPAC with sCO FAs b!tching about their sUA counterparts and badmouthing the pilots' friendly efforts - even in the C cabin.
Dougie seems to be doing a good job of presenting a positive face to the consumers and keeping infighting, if any, on the inside.