Originally Posted by
PushingTin
It is amazing to me how important fare codes are to United and their impact on the customer, and how poorly they communicate about it. You have to turn on expert mode to see the different fares. The order of fares is random letters with out meaning. It's almost like they want you to use a travel agent to make sure that the fares class is right -- and then you run the Bulk Ticket PQD issue.
A complete cluster-Fudge, and it obviously leads to bad sentiment.
Unfortunately, no different then other airlines (look at P class on SQ, a discounted first class fare) Why UA seems to make a mess of it is these ridiculous unlimited upgrades and how they choose to do them