Originally Posted by
julp
That's what happens when you let the legal department pick dates! First rule: never launch on the weekend, unless you want to ruin a bunch of people's weekends.
I have feeling it's going to be more than a weekend that's ruined. Hate to think when all those people who aren't FTers or don't read email from UA (because they can't tell UA spam but UA actual notices) discover that they can't go on planned honeymoons, anniversaries, etc. because all the miles they've been saving for important trips are now worthless.
If I'd been UA, I would have done a better job broadcasting it, e.g. updating the insidious recording you hear when you're on hold that tells you about "let us take you to Bangkok" and the roll-out of the "recently" announced TSA pre-check program.