Originally Posted by
Happy
Trying to schedule a Bill Pay - this is the first time I use the new design - have been not using Bill Pay since Dec 10.
I cannot get pass the data entry screen - the button of Review does NOT respond - Either with Firefox or with Chrome browser.
Anybody has such experiences before? I hope to check here first before calling BB.
Based on other reports here, one needs to edit some portion of the Payee description. If, like me, your Payee description doesn't contain a zip code or apostrophe in the name, try just shortening the Nickname. Has worked for me every time this error has popped up the last few weeks.