I had something similar happen at a Hyatt property. Suite taken away, and "gave me" two connecting regular rooms!
Bull!
This is what I did...
1-cost of suite X
2-cost of room Y
3-Loss of suite Z (pain and suffering
)
Y*2 - X + Z = CASH payment made to me!
I got ~810 pounds (was in London) for a 3 night stay. We became happy!
