Originally Posted by
hoodsurfer
So I haven't done anything yet in regards to the change fee. My new flights were cancelled two more times before I called and just cancelled my entire trip. Now I have the year to use the ticket value as normal. Better chances now? Should I take a different angle? And an agent in the past on the phone told me I have to file the request online, is that true? Thanks y'all.
I paid a change fee for a flight and then got delayed and didn't make it. I ended up on the original flight. I filled out the request online and about a month later they refunded the change fee to my credit card.