FlyerTalk Forums - View Single Post - Anyone Else Having Issues with iPhone Check-In
Old Jan 20, 2014 | 7:54 am
  #1  
SOBE ER DOC
 
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,295
Question Anyone Else Having Issues with iPhone Check-In

Over the past week I've had two different itineraries (AUS-ATL-BUF and JAX-ATL-LAX) where I received an error message on the iPhone app when I tried to check in. The message indicated that I "did not have an electronic ticket" and needed to see a DL representative at the airport. Both times I called in to the DM line and they were able to fix the issue so I could check in on the app.

Today when I had the issue the DM rep transferred me to DL IT service center who told me that it was because I received an UG and the ticket "was never reissued." Anyone else experiencing something similar? I'm worried this is a glitch and I'm going to have to keep calling every time I get an UG.
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