Originally Posted by
Simonsays91
I know that the rules Äre a bit fuzzy on this occasion. The rules says what it says and when I read to it should be 75% of the whole ticket. For me to be downgraded and only get 3470SEK feels like a punch in the face. If you compare me sitting in a emty F cabin witch gives me a very personal service. Then get downgraded to a fully booked C cabin....
I will take this further to the Swedish NEB called ARN and they will solve this.
Thanks for all the help so far. I hope to get a compensation that are fair for me witch in this case I don't think this is.....
I really would not go to any NEB; the NEBs don't seem to be in the pockets of the airlines in EU261 rather than impartial. Just simply write to EK saying that you do not accept their offer , quote the relevent part of the regulation , highlighting that there is NO reference to pro-rating of fare nor that you could have changed to another flight removes their obligation. State that they have 7 days to reimburse the amount of EURxxx or that you will initiate proceedings to recover it
Then give them 2 weeks after posting it to them ( use a recorded delivery service and get proof of delivery ) and go to whatever process exists in Sweden for small claims
You might want to send a copy of it to the Swedish NEB as well, but do not rely on a National Enforcement Body to actually manage to enforce anything