Now i still gets this from Emirates....


I refer to your email message of 9 January.
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I regret to learn that you remain disappointed with our response.
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May I reiterate that you were aware of the downgrade prior to commencement of your journey and were given the option of rebooking your travel in First class on the first available flight.
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I note that you elected to travel in Business class on the Stockholm/Dubai route and that you travelled in First class on your onward flights, and as such, you are not entitled to compensation for those flights.
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On this occasion, we have offered to reimburse 75% of the fare paid on your ticket for the Stockholm/Dubai segment of your itinerary which amounts to SEK 3470.00.
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If the above is acceptable to you, please complete the Payment Form, forwarded in my previous correspondence.
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Regrettably we are unable to improve on our offer.
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Once again, we sincerely regret the inconvenience experienced and thank you for allowing us to explain our position.
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Yours sincerely,
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Employee
Customer Affairs Manager