FlyerTalk Forums - View Single Post - Another disappointing plt concierge experience
Old Jan 13, 2014 | 1:34 pm
  #8  
kevinsac
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Originally Posted by clublounger
The caller was NOT on a "visit". So, that promise remains valid, but doesn't necessarily apply to a non guest.
While the caller was not on a visit ... the caller's wife was. As such, I'd like to think the PC could have helped.

I agree with Bliss. (How are you, buddy? ) It would have been a nice gesture, whether or not it falls in the PC's typical duties. You have those who only do what they are required. And you have those who go a step beyond. The latter is what PC used to be. I'm not sure if the mission of PC has changed ... or if this was a one-off.
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