Originally Posted by
Dave Noble
According to wording of regulation
If an operating air carrier places a passenger in a class
lower than that for which the ticket was purchased, it shall
within seven days, by the means provided for in Article 7(3),
reimburse
.
.
.
(c) 75 % of the price of the ticket for all flights not falling
under (a) or (b), including flights between the European
territory of the Member States and the French overseas
departments.
I would write back to them stating the obligations under tha regulation and inform that if 75% of the price of the ticket is not refunded within 7 days then you will take action to recover the amount
If they wish to claim 75% of the price of the sector , the price excluding taxes for a ticket from ARN-DXB is SEK21083
Yeah I will take it futher if they dont give it up now. It has been like more then 7 emails about this and also 3-4 phonecalls.
Thanks for the info about the sectorprice also, still that will be a good amount also but i will demand the 75% of the whole ticket. It was 40436SEK for the whole fare.