Originally Posted by
skywalkerLAX
Nonsense. Are you seriously considering Hyatt to revamp the whole GP program just to appease a few Credit Card Diamonds? There are more elegant ways to solve this matter. Changing the whole levels, sending out new membership materials and the marketing campaigns would all cost a pretty penny.
A few cc members yes.. But when possibly tens of thousands applied through the error link, and the link is still up for another month after the error message..
Could cost more than a pretty penny to honor the error.
But the point is that the permanent Diamond (as we call it) is obviously an error. There is no leg to stand on in the court of law. But, I'll leave it up to lawyertalk to give us the Coles notes.