FlyerTalk Forums - View Single Post - Specific GPU and RPU usage questions thread
Old Jan 7, 2014 | 5:19 pm
  #590  
matkusopet
 
Join Date: Dec 2011
Location: NYC
Programs: AS MVPG75K; UA 1K
Posts: 186
Just an update to my previous post:

Wrote in to UA and they confirmed that indeed, p.s. flights are BF and that a customer whose BF leg isn't upgraded will get their GPU/RPU redeposited. Here's the text of the email in its entirety (names redacted, natch).

"Dear Mr. Matkus:

Thank you for contacting United Airlines.

Premium service flights offer BusinessFirst. The GPU will be
re-deposited if the United BusinessFirst or United GlobalFirst segment
could not be upgraded.

We appreciate your business and look forward to welcoming you on board a
future United Airlines flight.

Regards,

United Airlines"


Originally Posted by Kacee
ps is not yet sold as a BF route. So if I were you I would call and have the GPUs applied only to the transcon segments. You can then apply them to the PSP-LAX segments if/when the transcon clears.
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