The BBC report is in the link below.
http://www.bbc.co.uk/news/business-25618122
Isn't it strange that pax were complaining about it being ridiculous that no catering was available for 500 pax and another complained about the time taken to get a replacement plane in!
Another passenger Mark Franklin wrote that the handling of the incident was "terrible".
"It's not acceptable to not have even very basic refreshment or information for almost 500 people," he added.
Guess he doesn't realise that smaller airports don't have huge catering facilities just in case an A380 or 744 drops by. Nor do airlines have spare planes dotted all around the world to deploy at 1 hours notice.
Seems they had refreshments looking at another post.
On the airport, if an airport is earmarked to receive emergency landings some form of facility might be good to have to let people go to a hotel without a visa or provide accommodation on site. There have been quite a few emergency landings in that part of the world which is nearly halfway Asia and Europe and every time that is the issue passengers face. They are not allowed to leave the plane or the transit area.
Globalist