The BBC report is in the link below.
http://www.bbc.co.uk/news/business-25618122
Isn't it strange that pax were complaining about it being ridiculous that no catering was available for 500 pax and another complained about the time taken to get a replacement plane in!
Another passenger Mark Franklin wrote that the handling of the incident was "terrible".
"It's not acceptable to not have even very basic refreshment or information for almost 500 people," he added.
Guess he doesn't realise that smaller airports don't have huge catering facilities just in case an A380 or 744 drops by. Nor do airlines have spare planes dotted all around the world to deploy at 1 hours notice.