can't even get through to an agent
I have a DSM-EWR-ZFV trip that I would like to change, but I cannot get an agent on the phone (foreign star gold, no united status). Called last night- estimated hold time 20 min, was on hold over an hour before giving up. Current call- estimated hold time 5-10 minutes, so far have been on hold for 40 min.
Is there a trick to this? I am trying to be patient, but I am within T-24 of my flight now so am getting antsy. Also- I have not checked in- would it be advisable to do so?