We are in FL, rented from Hertz for a few weeks after car was totaled. Moved our Sunpass into the rental and added the rental plate to the sunpass account immediately. STILL got a $27.00 charge from platepass - how does that stilli happen when sunpass was picked up and charged each time?

Planning to send PP the copy of the SP activity and hopefully that will be enough. Hertz said there is no way to opt out and that they cant do anything when charges arise. There needs to be a box you check or don't check opting in or out of the program.