Originally Posted by
JackE
Unlike Starwood, there is nothing in Hyatt's T&C about Lifetime Diamond, at least not the last time I looked. That makes it pretty difficult to educate the membership base about choosing points over miles.
Agree with your thoughts
Surprising lack of business sense that they don't
It leaves Starwood and other programs to poach Gold Passport potential lifetime customers
Hyatt is a sleep at the wheel on a number of issues despite the improvements we have seem in elite recognition over the years at the top tier
I would have earned Lifetime Status already if only Omaha knew the rules and warned me not take miles for my stays over the years.
I'm almost there anyway but its bad for everybody not to train team members or communicate terms and conditions