Originally Posted by ny747

Was on United 86 (PVG) on Saturday, the 21st. Check in was crazy -- even the Global Services area had overflowing crowd. Didnt help that there were only 2 agents on duty with one of them on the phone for 30 minutes trying to resolve an infant ticket issue. there were bags piled up just outside the GS area waiting to be taken into the back.

On the plane and doors close. Sitting there for a few minutes when the captain comes on and says we have a 15-20 minute delay as we are currently missing 174 bags that are supposed to be on this flight. Well 90 minutes later we finally leave once all of the bags are onboard.

Flight attendants said this has been happening all week and this is due to cutbacks/outsourcing at EWR -- any ideas if that is true?

Flight was 90 minutes late arriving into PVG so had quite a few people who missed connections.