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Old Dec 24, 2013 | 6:20 pm
  #316  
pandaperth
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Originally Posted by beardoc
I have a 16 segment ex-JNB itinerary DONE5 booked and priced which includes MH92 KUL-LAX in D. It prices beautifully.

CPT-LHR (transfer only)-HEL-MAD-LHR-SYD-NRT-DEL-KUL-LAX-DFW-BOS-MIA-SEA-ORD-DOH-CPT

However, when I try to do the reverse (LAX-NRT-KUL, MH93), it will not allow me anything but L class. This is despite there being D class available. I have tried dates in January, February and March, all which have D availability in ExpertFlyer, but won't allow me an D seat on the flight.

Is it a bug, or have I fallen foul of some rule? I can't seem to find a rule that covers this issue.
Just tried getting D class MH LAX-KUL in the tool - random date of 19 March 14. No problem. (simple itinerary of JFK-LAX-KUL-LHR-LAX)

So it would appear to be some glitch in the tool. There is certainly no rule against taking the flight you want.

Of course, you could use the tool to book it - taking the L seat on the flight; and then just phone and change it to D

Seasonally adjusted greetings all
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