Have you ever wanted to know that Delta just fixed something you reported was broken, more so than you wanted to be thrown a few compensatory miles and a canned "thanks for your feedback" response?

This thread (maybe one day sticky or wiki?) is about posting something that's broken and (hopefully) getting Delta to consistently read this, fix the problem, and report back here.

A few rules: only post concrete tangible and specific things that can be fixed by Delta. For example: "the IFE on bird 123 on 12/20 kept going in slow motion every 5 minutes for 10 seconds on 12/20" or "the right shower in the main DTW SkyClub has a low pressure problem".

Examples of general things that should NOT be posted here (since they're already known elsewhere) might include "please fix the award calendar" or "please give the new Global Upgrade certs to PMs also" or "please add a SkyClub in DEN since it's the 5th busiest airport in the country".