FlyerTalk Forums - View Single Post - AB &EU261.....a nightmare
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Old Dec 21, 2013, 5:55 am
  #5  
gkl
 
Join Date: Oct 2008
Location: ZRH / SIN
Programs: FB Ulti, QR-Gold (OWS), TK *Gold, Bonvoy Ambassadort Elite, GHA Titanium, Accor Platinum
Posts: 531
Originally Posted by Flier74
Since then they rebooked me on 2 occasions and re-routed me via another airport on flights to/ from Spain ex Germany, with 3 weeks notice, incurring a 4 and 7 hour delay respectively.
When I asked for EU261 compensation again I got an standardised e Mail apologising for the inconvenience and that's it.
I set them another deadline and if I still have no luck I will go down the road of legal proceedings and a formal complaint via the LBA (german equivalent to CAA/FAA).
without knowing all the details of your case, but which compensation you think you are entitled to?
When an airline cancels a flight and re-routes you and informs you with at least 2 weeks notice, then you are not entitled to compensation. When I read article 5, I would mean that you could claim compensation in case the airline informs you with less than 2 weeks notice.
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