FlyerTalk Forums - View Single Post - Consolidated "Refunds/Cancellations Due to Illness/Death" Thread {Archive}
Thread: Consolidated "Refunds/Cancellations Due to Illness/Death" Thread {Archive}
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Old Dec 19, 2013 | 7:58 am
  #249  
WineCountryUA
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Originally Posted by snic
... From this thread I gather I should pay the change fees, then ask for a refund of the $800 (less a $50 per ticket fee). ....
correct

Originally Posted by snic
...1. Is needing to stay home to care for a recovering spouse a valid basis for the fee refund request? What documentation will UA want? ....
likely

from the CoC
If a Passenger is unable to commence or continue travel because of the death or serious illness of the Passenger, the Passenger’s immediate family member(s), or the Passenger’s traveling companion(s), UA may waive or refund any applicable change fees (less a processing fee) associated with changing the ticket(s). See Rule 27 or visit UA’s website, www.united.com, for details regarding UA’s Refund Policy.
Originally Posted by snic
... Would a doctor's note saying she was in the hospital a week ago and needs at-home care now suffice? ...
probably


Originally Posted by snic
...2. Any way to get them to reduce the $50 per ticket to $50 per round trip?
unlikely
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