Originally Posted by
UA-NYC
A small minority who of course heavily over index HVF and VFF. Awesome move as usual to alienate your highest revenue / profit customers.
More like a small minority that is full of HCF. HVFs buy tons of C/F and full at tickets and it's not like they get much more miles than the rest of us do. HCFs do incredibly optimized mileage runs and churn tons of credit card bonuses and then cash them in for *A C/F awards...