Originally Posted by
g8torjenn
Yeah - just really annoying. You'd think they'd be able to contact the airlines and cancel the ticket as it just happened yesterday, but I suppose that would take too much follow-up.
AMEN !
I'd actually prefer the airline not cancel the ticket until the pax shows up, then pull them aside & get the full info on how they came to have that ticket.
Pressure needs to be applied to those who are the ones doing the hacking as well as those who are buying/using the hacked award/points.