Originally Posted by
UA-NYC
Originally Posted by
halfpny
The check in agent for the premier lane was upfront about the delay at check in. It didn't look like everyone was as well informed at that point, but they made it very clear again at the gate. The crew on the flight gave quite a few updates throughout the flight. I was not offered an alternative, but I suspect that the hour delay (almost exactly an hour late on arrival to Newark) was still the quickest routing.
I would have been curious in your case, if you had requested ARN-FRA/MUC/ZRH/etc.-IAD, would they have accomodated willingly...
That's a good question that I didn't really consider, since my layover in Newark seemed sufficiently padded and I didn't have a data connection at the check in counter to look at my options. FWIW they did automatically protect me on the later connection to Dca.