Originally Posted by
NYTA
I would have taken the guy's photo and emailed it to them. That said if I stopped flying every airline I have ever flown that has one or two stupid ground staff, then I'd have to stop flying completely.
good point.
I actually flew Pegasus over 20 times (lived in turkey for a year, flew them a lot domestically, a couple of times to Brussels, Vienna, Almaty,..).
Especially there domestic flights were ridiculously cheap, often beating bus prices by a multiple (20 euros one way etc).
I always liked flying with them, as u could check in luggage, they were usually on time. I once missed a flight with them as I did not realize there was a time change in Turkey :-), and I probably had a hangover too.
However, I once had a trip to Russia, India and a week in Izmir after that, Flying back domestically from Izmir to Istanbul they lost my luggage which had survived many Aeroflot flights easily :-).
They never found it back and it costed tens of telephones, mails and more than a year waiting before they paid me some damages for the lost luggage.
Their help desk could not cope with the growth of the company and few spoke english.
YET, I only avoided the airline for a while.. now flying them again once in a while. Their prices remain unbeatable especially knowing they use primary airports in Europe etc.