FlyerTalk Forums - View Single Post - AA - US Merger Agreement / Announcement / DOJ Action Discussion (consolidated)
Old Nov 25, 2013 | 2:32 am
  #4584  
kettle1
 
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,480
I just hope this merger is done a lot better than the UA / CO merger is going. This has been going on for 3+ years and they are still running as two airlines, even though they have one certificate. I guess it's a Union thing. Management at UA does not seem to not care about us customers.

DL / NW seemed smoother. US and HP (America West) was not a smooth transaction either. The many flts I took on US several years ago sucked. So I switched to DL and UA, some on AA.

I now choose DL first, UA second, AA third (good customer service and meals, but #3 for me - UA is dropping fast in my bookings). WN next, than US.

I used to fly quite a bit on US when they had the hub in LAS (my home base), since than no more. Please do not turn AA into a US product!
kettle1 is offline