Originally Posted by
coutura
I don't feel that this is a recent change.
I only started flying UA in January, but I'd say about 75% of my flights they only gave people cups unless they asked for a can. I've never had an issue getting the can when I ask.
Plus, the starting point of this thread was the idea that United refused to give out cans when asked, which doesn't appear to be the case. So, I'm on SEA1K4EVR's side.
+1. I've seen this plenty, and for a while.
And to the extent that it is a change, it's one I like. Plenty of people don't want a full can, and it just gets in the way and creates an additional spill risk. For a long time now, I've specifically asked for a can, and never had any trouble getting it. As long as that stays true, I don't see the problem.
Just because a change reduces costs doesn't mean it's terrible and must be hated.