Originally Posted by Ancien Maestro

Unbelievable some of the recent candid management pushbacks from some hotels. You'd think that some of these management figures lived in the hotel as their homes.

But one thing that has resulted in TA is management looking after the customers more closely and providing better service and product at the hotel level. A renovation would make old hotel reviews old.. at least I see quite a few hotels undergoing much needed renovations to improve the customer experience.

Of course, we have to read it on TA before venturing out to the old holes.