Originally Posted by
agp423
Sorry to hijack the thread - but what do you need to do if airfare you purchased using your card is delayed? Keep all the receipts for the food/lodging expenses and then just send a secure message to Chase?
You have to call "Enhancement Services". The number is in the benefits guide or the main CS can transfer you. They'll take down the general information on the incident then send you a form to fill out. You either postal mail or fax the form back with all of the documentation they want.