Originally Posted by
3Cforme
Agents at check in routinely see status level, point balance, stay history with the property, and upcoming stays at other HH properties. I really don't see the argument for a detailed understanding of how - base points/nights/stays/fast track promo - one got status is useful.
^ I want them to be aware of what the benefits of holding a particular status carries, but how I got there shouldn't be relevant.