Originally Posted by danielonn

Dear Mr.XXX

I am so sorry to read your review. Perhaps you would have been better accommodated at the Hilton up the road that caters to Americans. We pride ourselves in providing excellent service, updated rooms and a good breakfast. Some of the comments you wrote are so untrue.

First of all I was advised by the Front Desk Clerk that you were rude and demanding from the start. Mr XXX I am sorry but we simply cannot deal with a demanding customer who did not show any pleasantries or even allow us to deal with the situation.

Secondly I was taken aback to hear that you treated our housekeeper rudely and did not give her an opportunity to replenish your bathroom items. Mr. XXX Quite frankly I don't think we can cater to your needs.

In the future we hope that you find a hotel that meets your Americanized needs. We are a European Parisian Boutique Hotel operating for over 30 years and your comments were an insult to our entire staff especially the comment you made about our breakfast.

Please look somewhere else when booking your next Paris Hotel.

Yours Truly,

Jean Rousseau
Manager