Originally Posted by
rowingman
I find this thread incredibly disheartening. AA fliers can only hope that Mr Parker does not trash AA. Perhaps the upgraded experience Delta and the empty promises of Smisek to do better at UA on service and in flight experience might keep AA from becoming a sheep dipped Cactus.
The snack basket concept (which has recently been copied by DL) originated with US
two decades ago. Later, when Parker merged US and HP, he kept the service and incorporated it onto the US-west operations. It was not something he created, and moreover, as a replacement to meal service. But let the rumors fly....