FlyerTalk Forums - View Single Post - How does check-in responsibility work with multiple airlines
Old Nov 17, 2013 | 5:56 am
  #8  
Guy Betsy
FlyerTalk Evangelist
Conversation Starter
All eyes on you!
25 Years on Site
 
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,008
Originally Posted by wytco0
I have a economy trip booked in December from the UK to Australia routing Norwich - Amsterdam - Sydney, Melbourne - Norwich, the flights were booked with Expedia online.

The the flights are via Amsterdam and the segments between Norwich and Amsterdam are with KLM the others are Malaysian Airlines.

I have 2 locators from the booking one for KLM and one for Malaysian (which is only 5 characters).

I can see the booking on my KLM flying blue account and that states that I can checking for the NWI-AMS segment the day before the flight. All the other segments say "Online check-in is not possible for this flight"
That is the main problem when you book on multiple airlines. You will be able to check in online for the first carrier only. As MH is the connecting flight, it will not allow you to check in for their flight as its not the first flight but segments in between. There really is no advantage to doing online check in other than changing your seat. But you can prebook your seat anytime, so I wouldn't bother. When you check in, KLM will and should be able to issue your boarding passes through to SYD.

I have tried multiple times to access the MH flights via the MY website and also via BA (they are oneworld) but the MH locator is not recognized anywhere including on the MH site.

I have spoken to MH several times and they have been unable to help they just say it cant be accessed online, they did add my BAEC number to the booking so they can obviously see it, however I still cant see it via BA.

But my question is who is responsible for check-in on flights like this, will KLM handle boarding passes for all segments?

And secondly does anyone know any way that I can access my MH segments via their locator?

Thanks
You need to get expedia to give you access to their booking engine to see your booking. You will not be able to access MH's site. But again, why do you need to see your MH booking? You can't see it on BA's site cos MH is not on AMADEUS.
Guy Betsy is offline