Hmmm, that's interesting. I received an offer that expired 10/31. I hit the min spend requirement. However, all my earnings in Nov still show the Base Promo-Premier Rewards". I did not receive a letter or email about a Nov 1 - Dec 31 promo. I wonder however if I am actively in a new promo (and just don't realize it). Might have to call them to find out.

UPDATE: Called the Rewards center at HSBC and the rep said that the listing of "Base Promo-Premier Rewards" does not mean you are enrolled in a qualifying promotion. She said they recently changed their systems and its simply the new way of showing earnings.

Even more disconcerting in my case - is that she said my account was not flagged for any promo (even though I received an email from them stating I was in one). She suggested going into a branch with the email to rectify it. Which is not an option for me as I don't live near a branch - so she struggled with what I should do. She finally suggested an attempt to email HSBC via Bankmail and see what they say. Unbelievably frustrating. Now I've got to chase around HSBC to get the promo miles I earned. GRrrrrrrr!